Delete your account.

Open the Fluxxo app, go to Settings and tap Delete account. The same account works for Fluxxo+ and the website, so it is deleted from all of them.

Write to suporte@fluxxo.cv from your account's email, with the subject "Delete account" and your username. We may ask you to confirm the account is yours. We delete the account within 30 days and let you know when it's done.

• Tickets: once you delete your account, you lose access to your tickets. Use them, gift them or resell them first.
• Balance: you can ask for the Balance that came from your own top-ups, refunds or resales to be returned, up to 90 days later, by writing to suporte@fluxxo.cv.
• Organisers and hosts: the pages you manage are no longer linked to you. Events with sales, refunds owed, pending payouts and amounts owed are still handled under the Conditions for organisers.

Your profile (name, username, photos, bio, date of birth, gender, contacts and links), who you follow and your circle, notifications, stories, location data and your device identifiers. If you signed in with Apple, we also revoke the app's access to your Apple account.

The files you sent (photos, videos, voice notes) are deleted from our servers within 90 days.

• Purchases, payments and Balance movements: for the period required by tax and commercial law.
• Messages in chats with other people: they remain visible to the participants, without your profile.
• Reports and moderation records: for as long as needed for users' safety and to defend rights.

More in the Privacy Policy.